To run a successful business, it’s important to maintain integrity.
The integrity that you started out with.
The integrity that you pledged your allegiance to.
Unless you’re as pure as the driven snow, you’ve been tempted to cover your “you know what” a time or two. Giving into this temptation can completely alter the way people in your circle perceive you and it can be detrimental to your reputation and your business.
How can you maintain integrity in your business? Although the list could go on for miles, I decided to share 3 of my favorite character traits that will serve you well in business.
Honesty is always number one on my list. Have you ever been around a person that wasn’t honest? I have and when you end a conversation with them you feel dirty. You feel like they’ve tried to “play” you. I never want anyone to feel this way with myself or my team.
People aren’t perfect. Try as we might, we will never achieve that level of perfection, no matter how hard we try.
We are all human and we fall sometimes. How we respond to the fall is what defines our character. Owning up to mistakes or areas we lack in isn’t easy, but getting caught in a lie, well that is so much worse.
Respect is much for than an Aretha Franklin song. I only mention that, because I can’t read or hear that work without bursting into song.
I love the Motto from the Ritz Carlton. “We are Ladies and Gentlemen serving Ladies and Gentlemen.”. No one is above you and no one is below you.
We are all here to serve one another. When you’re meeting with potential clients, it’s important to treat each person with the same respect. What a world we would live in if we all lived by this rule.
Over promise, Over deliver.
It’s easy to fall into the trap of people pleasing. We want to be everything to everyone at all times. While this may be approached with the greatest of intentions, we often fall short in this area.
Instead of promising everything to everyone, try promising what you know you CAN deliver and do it with excellence. Saying “No” isn’t easy, but when your reputation is on the line, say “Yes” to what you know you can provide and “No” to the things you can’t.
These 3 points may seem elementary. However, I feel it is necessary to bring back some of the basics. After all, the tallest buildings have the firmest foundations.
How do you maintain integrity in your business?